What is Telehealth?

Therapy from the comfort of your own home, office or current location.

With Telehealth, you can receive therapy at virtually any location in Florida and while you travel.

Through audio and video over the internet, you can meet with your clinician on-the-go from your desktop, laptop, tablet, or mobile device – it’s your choice!

Telehealth allows us to connect anywhere with secure and convenient appointments that save you time and hassle. There’s no need to deal with traffic when you can schedule and attend your appointments directly from a laptop or mobile device. 

Are video sessions recorded or stored?

We do not record or store any video sessions. We designed our Telehealth solution to complement your workflow, not change it. Therefore, since most customers don’t record in-person sessions, there is no need to record video sessions. 

What equipment do I need?

To participate in Telehealth appointments from your home, you will need one of the following devices:

  1. Desktop computer with a webcam, speakers OR
  2. Laptop computer with built-in webcam and speakers, OR
  3. Tablet device with built-in webcam and speakers OR
  4. Smartphone–Note: To use a smartphone, you must first download Telehealth by SimplePractice
  5. You will also need an internet connection

Can I use a mobile app?

Yes! To use a mobile device, you must first download the Telehealth by SimplePractice app

Is Telehealth Private?

Just like a face-to-face appointment, your Telehealth visit will be private and confidential

Requirements for Telehealth Counseling:

  • You are in the state of Florida
  • You will join the session from a room that is private (unable to be heard by others)
  • You will use headphones to ensure audible clarity and privacy of the session
  • You are not in an active crisis, experiencing anything life-threatening or an emergency

Online counseling is convenient

Here are some circumstances where online therapy has made possible to access support consistently despite the demands of modern life:

  • Work with a demanding travel schedule  
  • Limited hours for appointments due to overlapping pick-up and drop-offs for other commitments
  • Getting stuck in South Florida traffic
  • Inability to leave early or take more time off work
  • Caregiving for a family member (e.g. child or elderly parent)
  • Homebound clients for various physical and mental health reasons
  • Living or working at a distance from the therapist you want to work with
  • College students with no car, looking to save money on transportation or with small windows in between classes
  • Desire to maintain privacy within your own home or wherever you choose to meet